Monthly Archives: July 2018


Do People Really Resist Change?

It's likely you've heard the phrase 'people resist change'. Have you ever delved into why that is? The answer to the question is: Yes. We are biologically wired to resist change. We crave certainty. Uncertainty is an existential threat. Resisting uncertainty is wired into our evolutionary DNA to survive. Here's an interesting video on the topic: The Neuroscience of Creativity, Perception, and Confirmation Bias by Beau Lotto, author of Deviate: The Science of Seeing Differently. Beau points out: 'to ensure your survival, your brain evolved to avoid one thing: uncertainty if your ancestors wondered for too long whether that noise was a predator or not, you wouldn't be here right now. Every behavior that we do, we do to reduce uncertainty. We do it to increase certainty. Our brains are geared to make fast decisions based on assumptions (confirmation bias), questioning them in many cases quite literally equates to death. No wonder we're so hardwired for confirmation bias. No wonder we'd rather stick to the status quo'. Paradoxically, we are in a period of accelerating, exponential change. How do we respond? Is it possible to create an environment where people embrace change, and thrive on it? Yes, and the secret lies in addressing the twin pillars of safety and meaning. If we crave certainty, as its opposite, uncertainty, is an existential threat, the countermeasure is to remove or mitigate the threat, ergo, create an environment where a state of uncertainty is safe to dwell in, that there is a state of Trust that [...]

By | 2018-10-26T01:44:20+00:00 July 14th, 2018|

The How and Why to Managing up

Managing up is one of the most important things that you must learn to do. To a large extent, the levels of management above you control your success and future at the company. If they like you, respect you, and think that you can help their careers, they will increase your responsibility, promote you, raise your pay and generally make your work life more pleasant. Keep in mind, managing up effectively does not mean kissing someone's backside, sucking up, brown nosing or what ever other cliché you would like to use. Effectively managing up is about the following: • Communicating news, status, issues, successes, and needs to your manager • Gaining the trust of your manager in regard to decision making, team leadership, task competency, and other related items • When appropriate, standing your ground for an important cause, issue, team member need, or customer need • Producing quality work • Being responsive to all levels of management as requested or as business necessity requires • Meeting your deadlines It also means that if your boss needs a report by Friday, get it to him/her on Friday, or Thursday if you can. If you need additional resources, do your homework and clearly explain why you need them, how much it will cost, and its return on investment (i.e. better analysis, faster service, cost savings, etc.) Managing up is also the art of using your boss to help you get things done. Generally speaking, if you have good ideas that your boss likes, [...]

By | 2018-10-26T02:22:29+00:00 July 7th, 2018|