Monthly Archives: August 2018

//August

Emotional Safety At Work

Emotional safety is a prerequisite for unlocking and optimizing human contribution, connection, and collaboration in the workplace. Without it you get individual compliance, nothing more, and it comes at a high price. People will give as much as they need to, to survive, while looking for other opportunities, you guessed it, to survive. Emotional safety, also known as psychological safety, is a precondition for highly productive relationships. In fact, it is the initial building block. It is the belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. A lack of it silences People's voice, robbing an organization of its collective benefit as a consequence. Mistakes are hidden, opportunities to improve are withheld. A sense of fear permeates the environment. Have you experienced this? How did it make you feel? Perhaps you are in such an environment now. Being bullied, ostracized, marginalized, excluded, maligned, and so on (feel free to add to the list!). These are toxic, corrosive behaviors, yet all too often they are allowed in the workplace. A lack of emotional safety creates an environment of fear which severely constrains, or even shuts down, cognitive systems as humans go into survival mode. Perhaps we have just resigned ourselves to its presence and have grown to accept it as a condition in the workplace. Obviously, it doesn't have to be so. We can ban and route out these corrosive behaviors. Who allows fear to permeate the workplace? Leadership does, whether knowingly or not. Leadership [...]

By | 2018-10-26T01:39:03+00:00 August 16th, 2018|

Managers Must be Communication Highways

By communication, I don’t mean talking about Monday night’s New England Patriots game against the New York Jets, or perpetuating office gossip, I mean accurately and articulately conveying business-related material in an effect manner. By design, a manager’s job is to manage people. This requires telling your staff what to work on and then providing them feedback on their job performance. It also requires that you provide upper management with the status of projects, accomplishments and issues. At a department level, it’s also your role to facilitate the coordination with other department such as HR, finance and your peer departments. The bottom line is that the better you communicate, the easier it will be for you to become an effective manager. Depending on your professional area and your personal strengths and weaknesses, good communication can be a difficult thing to achieve. From an educational perspective, I went to college for accounting and computer information systems. Of the fifty classes I took over four years as an undergraduate student, only one optional elective dealt with personal communication. This was a class on public speaking. For many of us, particularly those of us in technical roles, we were told that we did such a good job as an individual contributor in our profession area, that we should take a new job (as manager) where we had no formal training, no on-the-job experience, and no formal education on proper business communication. Thus, a new manager was born. As a manager, communication takes many forms, as outlined [...]

By | 2018-10-26T02:22:06+00:00 August 7th, 2018|