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 ITMLPtm Description

The ITMLP Certification Boot Camp training class contains a collection of key IT topics designed to increase the effectiveness of new and would-be IT managers by widening their knowledge of IT, discussing techniques to enhance user support and satisfaction, providing insights into motivating technical professionals, and providing information on the use of various IT best-practices.
This three-day boot camp contains the rigorous, down-to-earth practical advice, and IT-applicable case scenarios needed to help you distinguish yourself as a superior leader in the highly technical, yet people-driven world of information technology.
Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those who successfully complete Final Exam, brings credible and validated industry knowledge to the organizations they serve.
Cloud Computing Managing Virtual Teams
   - Major Vendors and Players
   - Cloud Computing Pros and Cons
   - Finances and Usage
   - User Perspective
   - Stakeholder oversight
   - Team leadership and interaction
   - Business process & CSF's
   - Cultural intelligence
Conflict Resolution Methodology and Key Process Overview
   - Conflict Strategies
   - Quick Conflict Resolution Tips
   - Conflict Resolution Process
   - Waterfall, Agile, RUP, scrum, XP, and more
   - Source code control, bug tracking
   - Multiple programmer complexities
   - Developer/tester coordination
Data Management, Quality and Governance Problem Solving and Decision Making in IT
   - Data Management Lifecycle
   - Data Lineage and Quality Maturity Model
   - Big Data and Process Hierarchy
   - Data Governance Group Responsibities
   - Decision making and problem solving concepts
   - Root cause analysis techniques
   - Problem definition and future vision
   - Prioritization and decision making techniques
Dealing with Difficult Techies Vendor Management
   - Types of difficult techie
   - Difficult employee conversations
   - Constructive feedback
   - Question Restatement and Responses
   - Providers and strategic partners
   - Considerations when selecting a vendor
   - Vendor management life cycle
   - Vendor oversight
   - Outsourcing and cloud considerations
IT Funding and Cost Center Management Workforce and Salary Planning
   - Components of your budget
   - IT funding and allocations
   - Annual budget process
   - IT budget issues and tips
   - Project/Production Team Mathematics
   - Salaries and Career Tracks
   - Salary Planning Mathematics

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