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Value of adding the ITMLP certification to your IT Manager and IT Director job descriptions

As an IT or Human Resources leader, adding the ITMLP into your IT Manager and IT Director job descriptions help you expand your management bench strength, enhance IT agility, and maximize the value of the approximately 80% of your staff that report to first-line and second-line IT managers and directors. The move from IT individual contributor to IT Manager is one of the most difficult professional transitions in an IT person’s career. The reason is that this transition requires the person to simultaneously grow in two ways at once. The first, and more obvious, is they must learn to lead a team, rather than complete a needed task. Assistance on this transition is generally provided via traditional “new manager” training classes, teaching topics such as delegation, time management, difficult conversations, writing performance reviews, and other related topics. The second competency that soon-to-be, new, and newer IT managers must learn is the “Business of IT”.  This includes a wide variety of topics that span the IT management profession including IT methodologies, internal client service, user experience, vendor management, user/stakeholder influence, cost center management, and other related areas. The ITMLP, designed to be complementary with traditional new manager training classes, teaches these “Business of IT” topics. This training is required because, as IT individual contributors, they are a “mile deep” in their chosen technical area, such as programming, data communications, or IT Help Desk, but they tend to only be an “inch wide” in regard to the other areas of IT.  When a person [...]

By |2023-11-01T15:05:47+00:00November 1st, 2023|

When to give up the aisle for a middle seat

There are times in life and at work when it makes sense to make a small sacrifice simply to benefit others. I was flying home on business from California to Massachusetts. By the luck of the draw, I was one of the first people on the plane and got a nice aisle seat near the front of the plane.  There I sat as person after person and suitcase after suitcase went by. As the plane filled almost to capacity, the only seats left were the middle seat in my row and the middle seat in the row diagonally ahead of me across the aisle. Then, on comes a man with his (about) six year old daughter.  The man motions to his daughter to sit in one middle seat across the aisle and then he begins to sit next to me.  Out of the corner of my eye I see this little girl looking longingly to sit next to her dad.  Her one look caused me to give up my aisle seat so that she could sit next to her father.  This middle seat I soon occupied was far less comfortable, but not unbearable, even given the length of the flight. I gave up my seat because I could see that she wanted to sit next to her father more than I wanted to site on the aisle.  In effect, I traded a little to give someone else a lot. My goal in telling you this story is not to show you that [...]

By |2020-09-22T02:13:50+00:00December 28th, 2020|
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