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Class Description

Leading Organizational Change in a Virtual Workplace

This Leading Organizational Changing in a Virtual World course is designed to provide students with the knowledge, skills and techniques needed to facilitate change within their organizations to meet business objectives, such as modifying existing processes, rolling out new systems, driving digital innovation, or other similar organizational initiatives when working from home or other remote working location.

Course Objectives:

Upon completion of the Leading Organizational Change in a Virtual Workplace course, students will be able to:

  • Apply key industry change methodologies across a virtual team
  • Use the ERICA Change Framework to facilitate individual and organization change
  • Enhance project success through greater change adoption and acceptance
  • Gain insights on the additional complexities of implementing virtual change

Duration:

  • Two Hour

Class Topics include:

  • Questions and Concepts
    • Key aspects of persuasive communication
      • Virtual messaging
      • Virtual delivery mechanisms
    • Evaluating change effectiveness
  • Deciding to Make Change Happen
    • Key questions when planning for change
      • Decision points
      • Strategic points
      • Tactical points
    • Overcoming Resistance to Change
      • Organizational resistance
      • Individual resistance
      • In-person versus virtual tactics
  • ERICA Change Framework
    • Environment
      • Reason
      • Vision
      • Urgency
      • Impact
      • Scope
      • Remote employee considerations
    • Resources
      • Management support
      • Available funding
      • Available people
      • Coordination of virtual workers and resources
    • Individuals
      • Personal Attributes that Facilitate Change
      • Creating Constructive Monologue
      • Maximize Your Change Management Attitude
      • Be the Intrapreneur
      • Emotional Stages of Change
      • Engaging and motivating remote workers
    • Culture
      • Micro-Culture
      • Key Factors in Cultural Change
      • Steps to Change Corporate Culture
    • Action
      • Virtual considerations
        • Communication
        • Motivation
        • Coordination
        • Measurement
        • Celebrating success
      • Plan
      • Execution
      • Measurement

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