Class Description
Negotiation in a Virtual World
This Negotiation in a Virtual Workplace course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability to successfully negotiate, both in-person and working virtually, with others to meet desired business and career objectives.
Course Objectives:
Upon completion of the Negotiation in a Virtual Workplace course, students will be able to:
- Understanding and use key negotiation strategies and tactics
- Combine negotiation concepts and virtual communication concepts to maximize negotiation effectiveness and success
- Strategically define which negotiation approach and style to use based the players and circumstances
- Properly prepare for upcoming negotiations
- Defend themselves against people who use unethical negotiation tactics
Duration:
- Two hour
Class Topics include:
- Purpose of Negotiation
- What Is negotiation?
- Finding your own style
- Negotiation Approaches and Concepts
- Win-Win, Win-Lose, Lose-Win
- Distributive vs. Integrative negotiation
- Interest centric
- Competitive vs. Cooperative
- Negotiation concepts
- Needs vs. Wants
- BATNA
- ZOPA
- Virtual implications of these approaches and concepts
- Negotiation Preparations
- Value of preparation
- Ways to properly prepare for your next negotiation
- Virtual preparation strategies and tactics
- Negotiation Strategies
- Ready-to-use negotiation strategies
- Common mistakes to avoid