Information Technology Management and Leadership Professional (ITMLP®)

This dynamic program recognized by CIO.com, Indeed.com and others as a top IT Leadership Development Program, is tailored for soon-to-be, new, and experienced IT Tech Leads and IT Managers who want to excel in their current roles, position themselves for advancement, and fast-track their professional growth.

  • Build immediately applicable IT leadership skills: Gain hands-on knowledge and techniques you can use right away to make an impact.
  • Implement proven strategies: Learn actionable methods to enhance user support and satisfaction within your organization.
  • Deepen your business acumen: Strengthen your understanding of the “Business of IT” to make more informed decisions.
  • Access exclusive resources: Enjoy one-year access to our comprehensive “IT Leadership Growth Library” for continued development.
  • 21 PDUs: Receive 21 Professional Development Units (PDUs) for attending this three-day class!
  • Complements your organization’s new manager training: By focusing on the real-world challenges IT leaders face, helping you thrive in today’s fast-paced technology environment.

Click here to see our public class schedule!

Ready to elevate your IT Leadership Career?

This three-day class contains the following topics!

DAY 1: Technical Leadership

Life as a Technical Manager

  • Characteristics of Successful IT Managers
  • Making Technical Decisions
  • Managing Multiple Projects

IT Mission to Measurement

  • IT Departmental Strategic Planning Process
  • Mission, Vision, Values
  • Goals and Objectives

Influence-Based Technical Leadership

  • Situational Influence
  • Cialdini’s Six Principles of Influence
  • Cohen-Bradford Influence Currencies
  • Building Your Influence Building Playbook
  • Action/Reaction Influencers
  • Using Influence Within an IT Context

Virtual Communication Strategies

  • Maximizing Team Dynamics and Comradery
  • Mitigated Speech
  • Written, Phone, and Video Communication
  • Virtual Task Assignment
  • Personality Types
  • Be a Communication Gateway
  • Build an Efficient Social Network

DAY 2: IT Methodology and Innovation

 Methodology Overview

  • Waterfall
  • Agile/Scrum
  • Kanban
  • IT Infrastructure Library (ITIL)
  • Project Management (PMP and Prince2)
  • Lean IT
  • DevOps

IT Manager’s Perspective on Cybersecurity

  • Attack Type Examples
  • Types of Cybersecurity Activities
  • The Cybersecurity/AI Connection
  • Common Cybersecurity and Privacy Frameworks
  • NIST Cybersecurity Framework
  • Three Pillars of Cybersecurity
  • Cybersecurity Maturity Models

AI Definitions, Processes, and Uses

  • Human-AI Task Scale
  • Responsible AI and Ethics
  • Risks and Challenges in AI Adoption
  • AI Data Management
  • Steps to Building an AI-Ready IT Team
  • AI Agents and Robots in the Workplace
  • IT-Specific AI Internal Uses and Benefits

DAY 3: Business of IT

IT Funding and Cost Center Management

  • Project/Production Team Mathematics
  • Components of your budget
  • IT funding and allocations
  • Annual budget process
  • IT budget issues and tips

IT Vendor Management

  • Providers and strategic partners
  • Considerations when selecting a vendor
  • Vendor management life cycle
  • Vendor oversight
  • Outsourcing and cloud considerations

IT Internal Client Service

  • User Experience
  • Internal Client Service Concepts
  • Managing Client Satisfaction
  • Managing Client Expectations
  • Measurement and Prioritization


IT Management and Leadership Professional (ITMLP)
Click on the below date of your choice and register now!
Date(s) Time Zone
Tue-Thu, Jun 23-25, 2026    US Eastern Time (ET)
Tue-Thu, Jun 23-25, 2026    New Zealand Daylight Time (NZDT)
Tue-Thu, Jul 21-23, 2026    US Eastern Time (ET)
Tue-Thu, Aug 18-20, 2026    US Eastern Time (ET)
Tue-Thu, Sep 8-10, 2026    New Zealand Daylight Time (NZDT)
Tue-Thu, Sep 15-17, 2026    US Mountain Time (MST)
Tue-Thu, Oct 6-8, 2026    US Eastern Time (ET)
Tue-Thu, Nov 3-5, 2026    US Eastern Time (ET)
Tue-Thu, Dec 1-3, 2026    US Eastern Time (ET)
Tue-Thu, Dec 8-10, 2026    US Eastern Time (ET)