IT Acronym Dictionary
Applications, Cloud, and Software Delivery Acronyms

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API (Application Programming Interface):
A defined way for software systems to exchange data or functionality, often central to integration and automation strategies

BYOD (Bring Your Own Device):
A policy or practice allowing employees to use personal devices for work, requiring security, compliance, and support controls

CRM (Customer Relationship Management):
Systems and processes used to manage customer interactions, sales activities, service relationships, and customer data

ERP (Enterprise Resource Planning):
Integrated business systems that manage core functions such as finance, supply chain, human resources, procurement, and operations

RPA (Robotic Process Automation):
Software automation that performs repetitive, rules-based tasks across applications and workflows

SaaS (Software as a Service):
Cloud-based software delivered by subscription and accessed through a browser or application

SDLC (Software Development Life Cycle):
The structured process for planning, building, testing, deploying, and maintaining software

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