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Class Description

Managing Virtual and Hybrid Teams

COVID-19 imposed work-from-home requirements on knowledge workers of all kinds and has dramatically accelerated the trend toward a hybrid workforce. While managing full in-office or full virtual teams certainly has its challenges, managing a team containing both types dramatically magnifies the complexities of each and introduces new and challenging issues.

This class highlights the six key challenges of managing a hybrid team, strategies to overcome them, and insights on how to maximize team success.

Course Objectives:

Upon completion of the Leading Hybrid Teams course, students will be able to:

  • Keep virtual employees connected and engaged with their in-office counterparts
  • Overcome the communication-based challenges of a mixed employee environment
  • Avoid common management mistakes when trying to coordinate in-office / at-home meetings and processes
  • Create employee parity between in-office / at-home employees regarding task assignment, training, promotional opportunities, and other related items

Duration:

  • Two hours

Class Topics include:

  • Future Workplace Drivers and Challenges
  • Future Workplace Alternatives
  • Virtual Motivation, Engagement and Wellbeing
  • Hybrid and Virtual Leadership Best Practices
  • Virtual Brainstorming Tools (Divergent)
  • Virtual Selection and Prioritization Tools (Convergent)
  • Virtual Task Assignment
  • Using Hybrid Communication Strategies to Your Advantage

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