Training Class: Certificate in IT Interpersonal and Team Communication (ITITC)

Concepts and Techniques that Enhance IT Business Communications

8 Week program with weekly one-hour group coaching sessions and instructional videos

Next Program Starting on Monday, October 20, 2025

Click here to register!

Class Description:
This 8-week certificate class provides IT professionals with the essential interpersonal and team communication skills needed to enhance their job performance and prepare them for formal and non-formal leadership roles. Participants will learn strategies for effective technical communication with non-technical stakeholders, active listening techniques, running effective meetings, storytelling and presentation skills, AI-based communication tools, and more.

Prerequisites:
None, but prior IT leadership experience is highly suggested

Class Logistics:

8 weeks in length, with a new IT leadership based topic each week
Each week includes
- 1-hour virtual, instructor-led group coaching sessions are on Mondays 2:00pm – 3:00pm US Eastern time (EST))
  - Discussion and Q&A on the week’s instructional video and topic in general
  - Q&A on previous topics, IT industry trends, key IT events, and other related topics
  - Group coaching on current IT challenges and career related topics
- 45-minute on-demand instructional video and student guide on the weekly topic
- Optional review quiz providing immediate feedback and instruction
- Optional curated and supplemental reading

Cost:
The cost is $995 per student, which includes:

All items listed in above class logistics section
One-year access to our IT Leadership Growth Library
Monthly Alumni Continuous Learning Newsletters
16 PDUs (Professional Development Units) to be used toward ongoing educational requirements of other certifications (if applicable)

Topics and week number: Topics subject to change based on industry trends and class group request

Orientation: Class introductions, logistics, logins, and program overview
Concepts and Strategies: Emotional intelligence, active listening, asking purposeful questions, and more
Non-IT communication: Communicating technical concepts to non-technical executives
Storytelling: Creating influential and effective business-related stories
Presentations: Designing, building, and delivering high quality and effective presentations
Running meetings: Staff, one-on-one, status, on-site and virtual venues, ice breakers, controlling the room, and more
AI-assisted communication: Using AI-based tools to enhance interpersonal communication
Next Steps: Continuing your journey of interpersonal and team communication growth