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Class Description

Coaching and Mentoring Success in a Hybrid Workplace

This Coaching and Mentoring Success  in a Hybrid Workplace course is designed to help managers enhance the short-term job performance and long-term career growth of the employees within their organization. This includes general concepts on coaching and mentoring, description of the 5D Coaching Process, and information on various mentoring concepts and best practices.

Course Objectives:

Upon completion of the Coaching and Mentoring Success in a Hybrid Workplace course, students will be able to:

  • Understand the differences between in-person and virtual coaching/mentoring
  • How to use the 5D Coaching Process to enhance team performance and future professional growth
  • Understanding of mentoring concepts, processes, and techniques

Duration:

  • Two Hours

Class Topics include:ContactUsToday

  • Initial concepts and definitions
    • Task-Based Coaching
    • General professional/career coaching
    • Mentoring
    • Forms of mentoring
    • Formal and informal mentoring
  • In-Person vs. virtual mentoring/coaching
    • Dynamics
    • Logistics
    • Virtual best practices
  • 5D Coaching Process
    • Step 1:Define individual and organizational goals
    • Step 2: Develop measurements and success criteria
    • Step 3:Design a custom coaching program, including:
      • Traditional question-based coaching discussions
      • Advice-based mentoring
      • One-on-one training
      • Career counseling
      • Acting as soundboard and brainstorming partner
    • Step 4: Deliver custom coaching program
    • Step 5:Draft a post-coaching “Participant Action Plan”
  • Mentoring concepts, processes, techniques, and tips
    • The mentor/mentee relationship
    • Confidentiality, respect, integrity, and honesty
    • Building trust and rapport with your mentee
    • Defining mentee goals, objectives, and measurements
    • Developing a plan based on mentee’s goals and objectives
    • Providing constructive feedback
    • Being an accountability coach
    • Creating a post-mentoring mentee “Action Plan”
  • Manager advantages for staff coaching and mentoring

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