Class Description
IT Change Management in an AI World
This class is part of our AI Leadership Series!
This IT Change Management in an AI World course equips students with the essential knowledge and skills to drive effective change within their organizations.
Participants will learn how to integrate AI-related concepts and activities into project planning and implementation, and apply leading industry change methodologies for successful outcomes.
The course introduces the ERICA Change Framework to facilitate both individual and organizational transformation. Through accelerated change adoption and acceptance, students will enhance project success and prepare for the evolving demands of AI-driven environments.
Course Objectives:
Upon completion of the IT Change Management in and AI World course, students will be able to:
- Apply key industry change methodologies
- Integrate AI-related activities into your project planning and implementation process
- Use the ERICA Change Framework to facilitate individual and organization change
- Enhance project success through accelerated change adoption and acceptance
Duration:
- One day
Class Topics include:
- Thoughts on Change
- Insightful Thoughts and Quotes
- Change Methodologies and Processes
- Pettigrew & Whipp’s Typology
- Lewin’s 3 Stage Model of Change
- ADKAR
- Kotter’s Eight Step Change Model
- Necessary Conditions for Effective Change
- More . . .
- Making Change Succeed
- Myths About Change
- For Change to Work It Must Be . . .
- Agents of Change
- Key Aspects of Persuasive Communication
- Overcoming Resistance to Change
- “MIPI” Influence-Based Message Design Process
- It’s Not Only What You Say, It’s How and When You Say It!
- Motivational Messaging
- Informational Messaging
- Personal Messaging
- Instructional Messaging
- AI Generation of MIPI Messaging
- Motivational (the why behind the what) prompting instructions
- Informational (the what) prompting instructions
- Personal (the effect on them personally) prompting instructions
- Instructional (the how) prompting instructions
- Non-Messaging AI Change Management Uses
- Sentiment Analysis
- Risk Identification
- Help Desk Documentation Creation and Support
- Reporting and Executive Visibility
- Project Task Definition and Automation
- Deciding to Make Change Happen
- Strategic Questions
- Tactical Questions
- When to Begin: Key Decision Questions
- ERICA Change Framework
- Environment
- Resources
- Individuals
- Culture
- Action
- Personal and Departmental Development Plan
Click on the below date of your choice and register now!
| Date(s) | Time Zone |
| Tue, Sep 15, 2026 | US Eastern Time (ET) |