Class Description
Negotiation Skills
This Negotiation Skills course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability to successfully negotiate with others to meet desired business and career objectives.
Course Objectives:
Upon completion of the Negotiation Skills course, students will be able to:
- Understanding and use key negotiation strategies and tactics
- Strategically define which negotiation approach and style to use based the players and circumstances
- Properly prepare for upcoming negotiations
- Defend themselves against people who use unethical negotiation tactics
Duration:
- One day
Class Topics include:
- Purpose of Negotiation
- What Is negotiation?
- Negotiation at work and home
- Why people hate to negotiate
- Overcoming dislike of negotiation
- Finding your own style
- Needed Negotiation Environment
- Conditions needed for successful negotiation
- Willingness to negotiate
- Ability to negotiate
- Negotiation Styles
- Avoidance
- Accommodating
- Assertive
- Aggressive
- Negotiation Approaches
- Win-Win, Win-Lose, Lose-Win
- Distributive vs. Integrative negotiation
- Interest centric
- Competitive vs. Cooperative
- Influence-based negotiation
- Negotiation concepts
- Needs vs. Wants
- Power of the parking lot
- BATNA
- ZOPA
- Negotiation Preparations
- Value of preparation
- Ways to properly prepare for your next negotiation
- Negotiation Strategies
- Ready-to-use negotiation strategies
- Common mistakes to avoid
- Dealing with Difficult Tactics
- Tough negotiation tactics and how to defend against them
- Building Your Negotiations Skill Set