New IT Manager Training Overlay
Recognizing that many companies already have high-quality, successful, and time-tested “Traditional New Manager Training” classes in place, we have developed a set of new IT manager training modules designed to complement these existing training programs.
The IT New Manager Communication Overlay is highly customizable, designed to bring new IT manager interpersonal communication skills to the next level, teaching topics that:
- Are not included in your organization’s traditional new manager training
- Can be your organization’s new manager training if you don’t have one
- Can concentrate on the specific interpersonal and leadership skills you would like your new IT managers to enhance
As you will see, the optional topics contained within this program are not IT skills, they are general communication, management, and leadership skills taught from an IT leadership perspective.
The training works by:
- Sending IT managers to your organization’s standard New Manager Training classes
- Enhancing this general management training with additional communication, management, and leadership that you feel is important to IT manager success
Designing your custom New IT Manager Overlay class by:
- Reviewing the topics in your existing internal classes to ensure there is no overlap of topics
- Select topics to be included in the IT Manager Overlay class based on organizational needs and priorities
- Design, build, and deliver the class periodically based on organizational needs
Potential communication topics:
- Emotional intelligence
- Communication styles
- Asking powerful questions
- Active listening
- Listening styles
- Presentation skills
- Visual, auditory, and kinesthetic learning
Managerial Skills:
- Conflict resolution
- Difficult conversations
- Goals and Objectives
- Employee motivation
- Delegation
- Ways to say no
- Internal IT consulting skills
- Problem solving
- Decision making
- Providing thought leadership
- Motivational gamification
- Giving Performance Reviews